Social Media Usage in e-Government: Evidence from Suriname

Social media in government

Factors Influencing Social Media Usage in the US

Given the immense shifts the social networking sites and applications have brought about, a considerable number of researchers in the field of communication studies have turned to study different aspects of social media usage and factors influencing it. This study gathered data from 33318 US non-institutionalized citizens over 18 including 17079 females and 16239 males; they were members of web...

From E-Government to E-Governance: Social Media and Public Authorities Legitimacy Work

Social media increasingly condition how public authorities build legitimacy when engaging with citizens. In this paper we report on a study of the increasing use of and exposure to social media and social networking platforms in two Swedish public authorities, the Social Insurance Agency (SIA) and the police force. Although formally grounded on the same civic principles, the two authorities hav...

Learning from E-Government: A Framework and an Agenda for Social Media Research in IS

As the body of Information Systems (IS) research on social media grows, it faces increasing challenges of staying relevant to real world contexts. We analyze and contrast research on social media in the e-government field and in IS research, by reviewing and categorizing 63 studies published in key journal outlets, in order to identify and complement research foci and gaps. We find that, in com...

The Institutional Spheres Of e-Government Usage

A large number of studies have been conducted in an attempt to investigate and understand the usage determinants of e-government applications. However, there seems to be lack of research that look into the factors of environment, termed as the institutional spheres, as most focus on technological, individual and organizational perspectives. Therefore, using institutional theory as a lens, a fra...